Frequently Asked Questions
Everything you need to know about your Frederick's of Hollywood® shopping experience.
What is your return policy for intimate apparel?
For hygiene reasons, panties, hosiery, and items sold as sets including these pieces must be returned in their original, unopened packaging with all tags attached. Returns must be initiated within 30 days of purchase.
How do I determine the correct size for bras and corsets?
We provide a comprehensive Size Guide on every product page. We recommend measuring your bust and underbust to ensure the perfect fit, especially for our structured corsets and push-up bras.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer Express and Overnight shipping options at checkout for those who need their items sooner.
Is my package discreetly shipped?
Yes, we value your privacy. All orders are shipped in plain, unmarked packaging that does not explicitly mention the contents of the box.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment options such as PayPal and 'Buy Now, Pay Later' services via Afterpay.
How should I care for my Frederick's of Hollywood® lingerie?
To preserve the delicate lace and silk fabrics, we recommend hand washing in cold water with a gentle detergent and laying flat to dry. Avoid machine drying to prevent damage to underwires and elastic.